IMPORTANT INFORMATION
All GLOSSIC products are high quality products manufactured according to best practices and safety standards. To ensure your safety and optimal performance of our products, please carefully read the instructions for use supplied with each product. Should you experience any irritation or any other signs of allergic reactions, immediately stop using the product.
USE LICENSE
By accessing the website of GLOSSIC, you are assenting to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
These terms and conditions are applicable to all purchases from GLOSSIC.COM and form contract between you and GLOSSIC DWC-LLC. By accessing and making purchases from www.glossic.com you agree to these Terms and Conditions of use.
When placing an order with GLOSSIC you will receive an order confirmation by email which serves as a receipt and guarantee of proof of purchase.
Please note that GLOSSIC reserves the right to change the prices at any time due to, but not limited to, errors, omissions, currency fluctuations, material cost and other reasons.
If a price is listed incorrectly GLOSSIC reserves the right to cancel the purchase and refund any amount paid. This may be done at any given time.
PAYMENT
All payment methods available at GLOSSIC.COM are all under secure encryption and regulated, depending on which payment method you choose, separate terms may apply by the payment service provider.
Orders will be automatically canceled in the event that no payment has been received after placing your order. Products remain under GLOSSIC’s title until full payment has been received.
TAXES
All products and prices shown on GLOSSIC.COM include VAT for orders shipped within the UAE. For orders shipped outside the UAE, the VAT will be deducted and you may be subject to import duties and taxes and responsible for the payment of such import duties and taxes. GLOSSIC does not take responsibility for these charges.
PRODUCTS
The appearance of the products and packaging shown on our website may vary slightly from the actual products delivered as they serve as an illustrative reference of the products only. The illustrations may also vary depending on the hardware used for viewing such as different computer screens, mobile phones and tablets. GLOSSIC reserves the right for any errors or omissions which may appear on the website and may change the product information, pictures and prices without prior notice.
PROMOTIONS AND SALE
Products under promotional sales and offers are subject to no return, no exchange and no refund policy.
Products which goes on sale after the item was purchased will not be price-adjusted.
SHIPPING & DELIVERY
Shipping and delivery charges are displayed before confirming the order on our website. For orders above a certain value GLOSSIC offers free shipping depending on the destination. The products are shipped and delivered through third party providers.
COMPLAINTS & RETURNS
Please ensure to thoroughly check the products when receiving a shipment from GLOSSIC.COM to verify that the products are not damaged or incorrect. Any transport damage should be reported immediately to the carrier to qualify for exchange. If the product received is incorrect, please contact us no longer than 10 calendar days from delivery date.
Any complaints should be made to our Customer Service Team by email at customersupport@glossic.com Please include order number and thorough explanation of the reason for the complaint. Defective products must be reported within 10 calendar days from delivery date and re-packaged in such a way that it will not incur any damage during return shipping. Defective products will be replaced with the same model subject to availability.
Should you wish to return a product please refer to our RETURN & REFUND policy.
PRIVACY INFORMATION
GLOSSIC collects and stores certain data including the use of cookies, when using our website and making purchases online. These data are stored securely and treated confidentially. Please refer to our PRIVACY POLICY to learn more about how we use the data and cookies.
LIABILITY
In no event shall GLOSSIC or its suppliers be liable for any damages (including, without limitation, damages for delivery delay, loss of data or profit, or due to business interruption) arising out of the use or inability to use our website and in connection to delivery of our products.
INTELLECTUAL PROPERTY RIGHTS
All information and content available on our website and in the material published including but not limited to trademarks, logos, icons, images, audio is owned by and the property of GLOSSIC our its parents, subsidiaries, affiliates, partners or licensors and is protected by international laws governing copyrights and trademarks. Neither the content nor any portion of the website may be used, reproduced, duplicated, copied, sold, resold accessed, modified or otherwise exploited without a written permission and consent.
FORCE MAJEURE
GLOSSIC shall not be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, act of war or terrorism, riot, labor condition, governmental action, and Internet disturbance) that was beyond GLOSSIC’s reasonable control.
GOVERNING LAW
These terms and conditions and your use of GLOSSIC.COM are governed by and interpreted in accordance with the laws of UAE. Any disputes, claim or controversy regarding the use of our website shall be finally settled in accordance with the laws of UAE.
Last updated: 03/03/2023